Who we are
At Dr. Z Vitamins (“we,” “our,” “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.drzvitamins.com (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information Collection
We collect information from you in various ways when you interact with our Site. This includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the Site, place an order, subscribe to our newsletter, or otherwise interact with our services.
Payment Information: Payment details, such as credit card numbers and billing information, are collected when you make a purchase on our Site. This information is securely processed through our payment gateway provider.
Technical Data: Information about your device and internet connection, including your IP address, browser type, operating system, and browsing actions on the Site.
Usage Data: Information on how you use our Site, such as pages visited, time spent on each page, and other diagnostic data.
Marketing and Communication Preferences: Your preferences for receiving marketing communications and other information from us.
2. Use of Your Information
We use the information we collect from you in the following ways:
Order Fulfillment: To process and fulfill your orders, manage transactions, and provide customer support.
Improvement of Services: To understand how our users interact with our Site, allowing us to improve our services and your user experience.
Personalization: To personalize your experience on our Site, tailoring content and recommendations to your preferences.
Communication: To send you information about your account, orders, product updates, and promotional materials if you have opted in to receive such communications.
Compliance: To comply with legal obligations, prevent fraud, and ensure the security of our Site.
3. Sharing of Information
We do not sell or trade your personal information. We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These providers are obligated to protect your information and only use it for the services they provide to us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
4. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data. This includes using secure servers and encryption to protect sensitive information transmitted online. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small data files stored on your device that help us enhance your browsing experience.
We use cookies to:
- Recognize you when you return to our Site.
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and interactions to improve our Site.
You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.
6. Your Rights
You have several rights regarding your personal data, including:
Access: The right to access the personal data we hold about you.
Rectification: The right to request corrections to any inaccurate or incomplete personal data.
Erasure: The right to request that we delete your personal data, subject to certain conditions.
Restriction: The right to request the restriction of processing your personal data in certain circumstances.
Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: The right to object to the processing of your personal data in certain situations.
7. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information from our records.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.